Seeking answers? FAQ to the rescue!

GenTeach

What happens if there is an issue with fund distribution or rewards?

If there is an issue with the distribution of funds or rewards, parents can contact Modak’s customer support team for assistance. Since we work in connection with GenTeach, our ability to resolve the issue depends on the information provided by them. Upon reviewing the situation, our team will guide you on whether the issue originates from GenTeach’s data or if it falls within Modak’s scope to address and resolve.