There are no fees associated with opening the account.
Use your card to spend money, whether it's in a store or online!
We will need to submit your parents information to the bank partner to open an account on your behalf This includes:
If you are a teen please follow these instructions
To complete the registration process, you will need to gather the following information about the parent or guardian: their full name, email address, phone number, date of birth, and physical address for shipping the card. Please ensure that you have all of this information readily available before proceeding with the registration process.
If you are a parent or guardian please follow this instruction:
At Modak, we take identity verification very seriously. That's why we partner with a trusted third-party provider called Persona to ensure that all user identities are verified securely. However, if you have trouble verifying your identity, please don't hesitate to contact our customer support team for assistance. We're here to help you every step of the way.
Follow these instructions to activate the physical card:
Absolutely! Anywhere Visa cards are accepted.
You can use your MoCard anywhere that accepts Visa as a form of payment. This includes stores, online retailers, and businesses that accept card payments.
There are several reasons why you did not receive it:
It's important to regularly check the status of your card on the app. If you need further assistance please contact Customer Service.
Please follow these instructions:
a. Shipping address
b. Estimated Time of Arrival (ETA)
c. Delivery status
d. Delivery partner
e. Tracking number
f. Link to track your shipping
If you have any questions or concerns about your order, you can contact Modak customer support for assistance.
When the card is used internationally, the Visa exchange rate is used to convert the transaction amount into USD. This exchange rate from Visa will be marked up by Visa. Other than this, there won’t be any fees charged to the cardholder at the time of the transaction.
We create 3 accounts to support the Mocard:
1. Parent personal checking account - where the parent balance will be stored
2. Family checking account (for the teen) - where the teen balance will be stored
3. Teen card account - That allows the teen to have virtual and physical cards and takes funds from the family account
No, The MoCard doesn't have a payment deadline. The amount you deposit is the amount you can use and is debited to the card limit immediately.
As the MoCard uses only the funds deposited, if you try to spend more than you have deposited, the payment will not go through.
The MoCard is currently designed for making purchases at physical stores and online for virtual transactions. However, we're excited to let you know that we have plans to introduce an ATM feature in the near future! Stay tuned for updates.