For parents

How do I use the parent portal?

  • Go to https://app.modakmakers.com/parents and log in using your phone number. You will receive a verification code to confirm your login.
  • Once logged in, you will be directed to the home page. Here, you will see the children’s wallet, the option to request the physical card and the send button to fund the children card.

How do I fund my kid's account?

  • Go to https://app.modakmakers.com/parents and log in using your phone number. You will receive a verification code to confirm your login.
  • Once logged in, you will be directed to the home page. Here, you will see the "Kid's Wallet" section and a "Send $" button to fund the kid's card. Click on the "Send $" button.
  • On the next page, you will see four options  "Fast transfer", "Make a direct deposit", Add a Bank account", and "Add a Debit Card."  Click on the option that best suits you.  
  • If you selected "Fast transfer" you will be redirected to pick an amount screen and then directly to Checkout platform to finish the transaction. With this option you can use debit or credit cards to fund the parent and or kid account.
  • If you selected "Add a Bank account" you will be redirected to a PLAID agreement page where you will need to follow the prompts to authorize the linking of your bank account. Once completed, your account will be linked to the Modak platform. To fund the kid's account, go back to the "Send $" button and enter the amount you wish to send. Choose between Standard or Priority transfer, review your transaction information, and click "Confirm and Send."
  • If you selected “Add a Debit Card” you will see a new screen where you will have to add your debit card number, expiration date, and CVV. Once completed, your account will be linked to the Modak platform.
  • To fund the kid's account, go back to the "Send $" button and enter the amount you wish to send and click "Confirm and Send."
  • If you selected "Make a direct deposit” you will be redirected to choose your bank to be able to send money directly to the kid account using your bank's own platform. 

Anytime you want to check the movements on your kid's account, you can click on top of any transaction to see more details.

How can I add family members?

  • Go to https://app.modakmakers.com/parents and log in using your phone number. You will receive a verification code to confirm your login.
  • Once logged in, you will be directed to the home page. Here, you will see the "Teen's Account" section and a "Add teen" button > click there.
  • To complete the registration process, you will need to provide the following information about your teen: full name, email address, phone number, date of birth, and Social Security Number (SSN) (optional).
  • Once the information is complete the next screen will allow you to request a virtual card. Click on the "Request virtual Card" button to proceed.
  • You will be redirected to the parent's portal to complete the card ordering process.
  • Once the process is complete your teen will need to:
  • Download the Modak Makers app
  • Sign in with the teen’s phone number you registered
  • Voila! The teen will be able to see the MoCard on the mobile app.

Why do I need to create an account?

To ensure compliance with banking regulations in the United States, individuals under the age of 18 are required to obtain parental permission in order to acquire the MoCard. Consequently, if you have a teenager seeking to obtain a MoCard, it is necessary for you as parent or legal guardian to create an account on your behalf.

Why is a SSN required?

The requirement of providing a Social Security Number (SSN) when opening a bank account in the US is necessary to verify that person’s identity and ensure that they are the person they claim to be. It is a crucial step to prevent fraudulent activities and protect both the customer and the bank from potential risks. At Modak, the only required SSN is from the parent as they are they adult owner of the account.

Can I log in to the Parent Portal using a tablet or iPad?

Yes, you can use a browser on any device to log into the Parent Portal. You can click on this link, or type in the URL, and open it on any device https://app.modakmakers.com/parents

How can I set up Auto Allowance?

Select Kid Profile: Click on the profile of the child for whom you want to set up an allowance.

Access Allowance Settings: Click the "Allowance" button.

  • If allowance is not yet set up, you will see a prompt to "Set it up!"

Card Information:

  • No Saved Card: If you have never saved a card, you will be blocked from turning the allowance on.some text
    1. Click "Add Card."
    2. Input your card information.
    3. Save the card information.
    4. Turn the allowance toggle to "On."
    5. Set all the allowance details.
    6. Save and go back.
  • Saved Card Available: If you have saved a card in the past, you can use any of those cards to set up an allowance.some text
    1. Turn the allowance toggle to "On."
    2. Set all the allowance details.
    3. Ensure the card listed is the one you want to be charged for the allowance.
    4. Save and go back.

How can I edit the auto allowance?

Please follow the next steps:

  • Select Kid Profile: Click on the profile of the child whose allowance you want to adjust.
  • Access Allowance Settings: Click the "Allowance" button.
  • Adjust Details: Make any necessary changes to the allowance details.
  • Save Changes: Press "Save" and go back.

How can I Turn off Allowance?

Please follow these steps:

  • Select Kid Profile: Click on the profile of the child whose allowance you want to turn off.
  • Access Allowance Settings: Click the "Allowance" button.
  • Toggle Off: Switch the "On/Off" toggle to "Off."
  • Confirm Status: Ensure the screen now appears gray, indicating the allowance is turned off.

Save Changes: Press "Save" and go back.