FAQ

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For parents

Guidance for parents and guardians setting up and managing a teen's Modak account.

9 questions

Co-Parent

Inviting, managing, and understanding the Co-Parent feature for shared child accounts.

10 questions

Family Location

Sharing your child's real-time location on MoSilver and MoGold — invites, permissions, and troubleshooting.

12 questions

About Modak

What Modak is, who it’s for, and how the app and MoCard work together.

21 questions

Phone plans

Modak Mobile phone plans — activation, eSIM setup, billing, and porting your number.

62 questions

Account management

Managing your Modak account — passwords, security, chores, and everyday settings.

15 questions

About the card

Everything about the MoCard — activating it, locking and unlocking, spending, and fees.

19 questions

Fund the card

Ways to add money to the MoCard, from bank transfers to MBX.

4 questions

Account Switching

Switching between parent and kid views, and managing accounts without a phone number.

8 questions

Referral program

How Modak's referral program works and what counts as a successful referral.

6 questions

Modak Builders

The Modak Builders Club — how parents and teens can help shape upcoming Modak features.

5 questions

Scratch 'em all

Scratch 'em All — the in-app rewards game tied to MoCard purchases.

10 questions

Subscription Plans

MoSilver and MoGold premium subscriptions — features, pricing, billing, and cancellation.

19 questions

Deal Spotter

Deal Spotter — Modak's price-watching tool for Amazon products, how it works and how alerts arrive.

6 questions
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