GenTeach is a nonprofit organization focused on providing educational support and resources. In partnership with Modak, GenTeach offers its students a chance to use Modak’s app to manage funds and rewards based on their participation in GenTeach's summer camp program.
Parents or legal guardians need to create a Modak account on their smartphone or computer. After setting up their account, they add their child as part of the family and use the code “GENTEACH” to track registration. This allows the student to access Modak’s features and receive rewards.
Parents or legal guardians need to create a Modak account on their smartphone or computer. After setting up their account, they add their child as part of the family and use the code “GENTEACH” to track registration. This allows the student to access Modak’s features and receive rewards.
No, there are no fees associated with using Modak under the GenTeach partnership. We don't charge for opening a card and most of our services. However, if you need expedited or premium services, our app will show you and ask for your permission before charging the fees. For example, we charge $0.50 for debit cards (and 3% extra for credit cards and Apple/Google Pay) when you load your kid’s modak card with your debit or credit cards. Do note that our normal ACH - funding via your other bank accounts - is free.
Funds are distributed to students based on GenTeach criteria. GenTeach will send student information to Modak every week. Modak will distribute the funds to the student's account in MBX (Mobucks), which teens can convert to dollars within the Modak app.
Yes, teens will instantly receive a virtual Modak card upon account opening, which they can add to their Apple or Google Wallet for contactless payments if their device is compatible. Once the physical Modak card arrives, they can use it at any store that accepts Visa® payments.
The physical Modak card may take up to 14 days to arrive after being requested by the parent. We recommend requesting the card as soon as possible to ensure it arrives in time for program activities.
If your device is not compatible with contactless payments, you can still use the virtual card within the Modak app for online transactions. However, to use it for contactless payments, ensure that your device supports this feature.
Modak provides 24/7 customer support via live in-app chat, email at hi@modakmakers.com and a phone line +1 833-966-2428. Parents can reach out for assistance with account creation, issues related to the app, or any other inquiries related to the program.
As a parent, you can transfer funds to your child through Modak at any time, in addition to the funds provided by GenTeach. Since these are new teen accounts, we recommend starting with lower amounts while the system learns their funding patterns. You can fund the account via direct deposit, by linking your bank account, or by using a debit or credit card. Additionally, teens can request money through a payment link or QR code, allowing them to receive funds via debit, credit, Apple Pay, or Google Pay.
To receive funds or rewards, students must meet the criteria set by GenTeach, such as participation in classes or meeting certain milestones. Funds are then transferred to their Modak account in the form of MBX.
Yes, the Modak account and cards can be used for purchases outside the GenTeach program, including in-store or online transactions, as long as the retailer accepts Visa® cards or contactless payments.
Yes, parents need to sign up and create an account for their child in Modak. However, once the child’s account is set up, they will have access to the rewards and can use them independently within the app.
Modak is currently available to users in the United States. If you reside outside the U.S., you may not be able to access the Modak app or services. However, we are actively working on expanding our availability in the future.
Yes, once the GenTeach program concludes, parents and students can continue using their Modak accounts.
If there is an issue with the distribution of funds or rewards, parents can contact Modak’s customer support team for assistance. Since we work in connection with GenTeach, our ability to resolve the issue depends on the information provided by them. Upon reviewing the situation, our team will guide you on whether the issue originates from GenTeach’s data or if it falls within Modak’s scope to address and resolve.
Currently, funds within Modak are distributed in the form of MBX, which can be exchanged for dollars within the app. Direct transfers to external bank accounts are not available, but funds can be used for payments through the app and card.
Modak rewards or funds, such as MBX, do not expire unless specified. However, it’s recommended to use them within a reasonable time to ensure they are not overlooked or unused.
Currently, access to the Modak teen app via a phone is required to redeem the rewards (MBX) we send. If a teen does not have a phone to access the app, they will not be eligible to participate.
Parents can sign up for Modak and request the Modak Visa debit card for the GenTeach summer camp from April 1st, 2025, to July 31st, 2025, 11:59PM EST. They must do so at least 15 days before the camp begins to receive the physical card on time. However, they can still open a Modak account with their kids anytime, even up until the day before camp starts, and use the digital card.
Kids can redeem up to 2,000 MBX, equivalent to $20, per day.
