Seeking answers? FAQ to the rescue!

More help

Where can I find customer support?

Web:

  • Go to the Modak platform on your web browser https://www.modakmakers.com/support 
  • Look for the "Support" button located on the bottom right corner of your screen.
  • Click on the "Support" button to access customer support.

App:

  • Open the Modak app on your device.
  • Click on the yellow dialog icon located at the top right.
  • You will be directed to the customer support page.

Email:

If you prefer to contact customer support via email, you can send an email to hi@modakmakers.com

Our customer support team will respond to your email as soon as possible.

Modak is a financial technology company and not a FDIC-insured bank

Checking account and the Modak Visa® debit card issued by Lewis & Clark Bank, Member FDIC.

Funds deposited into Checking may be eligible for up to $250,000 of FDIC insurance.

The FDIC’s deposit insurance coverage only protects against the failure of an FDIC-insured depository institution.

App store and Play store ratings as of April 18, 2024.

1: Fees for expedited or premium services may apply. Find out more in our Cardholder agreement.


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