Seeking answers? FAQ to the rescue!

More help

Where can I find customer support?


  • Go to the Modak platform on your web browser 
  • Look for the "Support" button located on the bottom right corner of your screen.
  • Click on the "Support" button to access customer support.


  • Open the Modak app on your device.
  • Click on the yellow dialog icon located at the top right.
  • You will be directed to the customer support page.


If you prefer to contact customer support via email, you can send an email to

Our customer support team will respond to your email as soon as possible.

Modak is a financial technology company and not a FDIC-insured bank

Checking account and the Modak Visa® debit card issued by Lewis & Clark Bank, Member FDIC.

Funds deposited into Checking may be eligible for up to $250,000 of FDIC insurance.

The FDIC’s deposit insurance coverage only protects against the failure of an FDIC-insured depository institution.

App store and Play store ratings as of April 18, 2024.

1: Fees for expedited or premium services may apply. Find out more in our Cardholder agreement.

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