Home/FAQ/Phone plans/My eSIM installation failed.My eSIM installation failed.Restart your phone, ensure Wi-Fi is working, and try again. Confirm that your device supports eSIM. ← All Phone plans questionsRelated questionsMy number transferred but calls or texts aren’t working.Does porting out affect my billing?How can I check if my phone has an EID for eSIM compatibility?How can I close my subscription/phone plan?