My Account Has a Special Circumstance

Negative balances, restricted accounts, and other situations.

What if my account has a negative balance?

If your account has a negative balance or another outstanding amount, the applicable account terms will continue to apply.

Please contact hi@modakmakers.com if you have questions about your specific account.

What if my account is restricted or I can’t move my money?

Some accounts may have restrictions or other circumstances that prevent certain transactions.

If you are unable to move your funds, please contact us at hi@modakmakers.com. We will provide information based on the specific circumstances of your account.