Seeking answers? FAQ to the rescue!

About the card

How can I block my MoCard?

Parent Portal

  • Sign in to your Modak account using your login credentials.
  • Click on “manage Card”, then select to lock the physical and or virtual card. 
  • You will receive a confirmation pop-up. If you agree click on Lock the card. 
  • You can unlock the card/s anytime to make purchases again
  • To unlock your card/s, navigate back to the "manage card" section of your account and select the option to unlock the card/s that you want to use again.

Teens app

  • Open the Modak app on your device.
  • Sign in using your login credentials.
  • Click on the “manage card” section at the top (Card Icon) 
  • You will pass over ID verification set on your mobile device. 
  • Once verified you will be able to click on the corresponding card you may want to lock, physical or virtual. 
  • Select the card and then you will receive a confirmation pop-up at the bottom. 
  • You can unlock the card/s anytime to make purchases again. 
  • To unlock your card/s, navigate back to the "manage card" section of your account and select the option to unlock the card/s that you want to use again.

Modak is a financial technology company and not a bank.

Checking accounts and the Modak Visa Debit Cards are provided and issued by Lewis & Clark Bank, Member FDIC.

Funds deposited into Checking will be eligible for up to $250,000 of FDIC insurance.

Accounts and Debit Cards are issued by Lewis & Clark Bank, Member FDIC.

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