More help

Where can I find customer support?

Web:

  • Go to the Modak platform on your web browser https://www.modakmakers.com/support 
  • Look for the "Support" button located on the bottom right corner of your screen.
  • Click on the "Support" button to access customer support.

App:

  • Open the Modak app on your device.
  • Click on the yellow dialog icon located at the top right.
  • You will be directed to the customer support page.

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Email:

If you prefer to contact customer support via email, you can send an email to [email protected]

Our customer support team will respond to your email as soon as possible.

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Checking account and the Modak Visa® debit card issued by Lewis & Clark Bank, Member FDIC.

Modak is a financial technology company and not a FDIC-insured bank

Funds deposited into Checking Account may be eligible for up to $250,000 of FDIC insurance.

The FDIC’s deposit insurance coverage only protects against the failure of an FDIC-insured depository institution.

App Store and Play Store ratings as of June 24th, 2024

(*) Fees for expedited or premium services may apply. Find out more in our Cardholder agreement.
(1) Checking account and the Modak Visa® debit card issued by Lewis & Clark Bank, Member FDIC.
(2) For more information about MBX, visit our MBX Policy.
(3) The savings goals feature is intended to assist you in planning and tracking your savings progress. It does not imply or guarantee any interest earning.
(4) For more information about this study, click here.
(5) Modak Scratch 'em all feature Terms and Conditions apply.

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